Tuesday, 26 July 2016

Fixing RECORDROUTINGINFO: UNABLE TO COLLECT IPV4 ROUTING TABLE”.

Today I created a new Linux virtual machine & as soon as I logged in to the console to configure it I was bombarded with the error “RECORDROUTINGINFO: UNABLE TO COLLECT IPV4 ROUTING TABLE”.

The guestInfo plugin is for use with the VMware Tools daemon (vmtoolsd). This plugin collects guest configuration and state information (eg. storage capacity, networking state) and makes this information available via the vSphere SDK.
The /proc/net/route file contains the routing table with the addresses in hexadecimal notation.

So the kernel was unable to display the routing table & the netstat -rn command presented with a single route to destination 169.254.0.0 culminating in a APIPA situation.

The cause of this error is that the iputils package causes a delay in the boot process and a warning message appears when the guestinfo plug-in tool fails to parse the content from the /proc/net/route file.

I went through a couple to forums & some mentioned the issue to be fixed after a vmotion. I wanted to keep vmotion as a last option.
A few Vmware KB articles mentioned adding the line rtc.diffFromUTC=0 in the VM configuration & I did it.

This change can be done in two ways:

  • First is that you manually edit the .vmx file of the VM which can be found in the VM folder in the data store housing the virtual machine.
  • Second is that if you are using Vsphere web client in Vpshere 5.5 you can go to edit settings > VM options > Configuration Parameters > Edit Configuration & add the parameter rtc.diffFromUTC & set its value to zero.

The next thing I did was reinstalled VMware tools & reboot the VM a couple of times.

I then set the gateway in /etc/sysconfig/network file & IP address & netmask in /etc/sysconfig/network-scripts/ifcfg-eth0 & restarted the network service.

With that I was finally able to bring the VM in the network.

1 comment:

  1. Nice and good article. It is very useful for me to learn and understand easily. Thanks for sharing your valuable information and time. Please keep updating Hadoop Admin Online Training

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